It’s the time when insight services are awash with predictions for the coming year. I’ve been having a look or, where possible, a listen to a few.
Did you see a recent Forrester announcement? In line with their own recommendations, they’ve replaced the CIO post with a Chief Business Technology Officer. With hindsight I’m surprised it’s taken this long; “Not IT but BT” has been a Forrester theme for several years now.
Another place where I’ve seen the Business Technology tag used is in McKinsey‘s quarterly newsletter. Their Business Technology office has just reported their sixth annual technology survey. According to the newsletter, “executives say their companies are boosting IT spending and adopting new technology platforms to support innovation”. McKinsey see a significant challenge to IT: “Aspirations—and current expectations—for IT have never been higher”.
Here are a few other pointers.
IDC Insights believe the CIO’s 2012 agenda will be shaped around the “Four Forces” (Cloud, Mobile, Social, and Big Data). I’m registered on their webcast (10th Jan: free) to hear more. Yankee Group also offer a focus on mobility. Their focus is on the market for devices, but their research speaks also to the corporate buyer strategist when they see an even smartphone market between Android, iPhone and BlackBerry. Oddly, though, they refer to the Bring-Your-Own market but don’t have a focus on tablets. They do, though, see both personal Cloud services and HTML5 becoming important in the coming year.
Gartner, of course, have created their swathe of Predicts 2012 content. Of course, most of it is client-only access. But the front page of Predicts 2012 includes a 15-minute podcast from Darryl Plummer. He highlights the same four areas as IDC (except he says “Information” instead of “Big Data”). It’s worth listening to Darryl; he’s quite listenable-to.
Significantly, Gartner’s highlighted report for the IT community is titled “Gartner’s Top Predictions for IT Organizations and Users, 2012 and Beyond: Control Slips Away“. You almost don’t need to read the report; but there’s a useful summary by Peter Galen at Infosec Update. Corporate control of users’ IT assets has been useful, but is now increasingly a myth. Seems like Gartner are saying that this year is the year it will reach tipping point. But, listening to Darryl speaking in this area, I did rather wonder “What took you so long?”
IBM, in their “5 in 5” (five trends in five years) take the argument a step further and look beyond the WENA (western Europe/North America) corporate market. Thanks to Basex for the alert to this, but I’m not entirely clear that Basex is looking at the same report. Their focus on mobile devices is on the super-smart, not on the abolition of the digital divide. Worth a look, to lift your eyes beyond the immediate page.
Finally, Ray Wang (now at his own Constellation Research) highlights “10 Mega Business Trends To Watch For In 2012”.
Perhaps the key one, for IT, is “Keep consumerisation of IT enterprise class”: in other words, ensure the right balance between enablement and discipline. Here’s a world class statement of the issue: If IT is too strict, business fails. If business fails to have a level of discipline in technology adoption, IT can not keep up with the lack of standards and scale. Ray sets this in the context (and there’s a timechart) of the change from transaction to engagement as the basis for business. There are comments for innovators, and for those who are scared to innovate.
Happy New Year!
• Forrester Research Names First Chief Business Technology Officer, Forrester Press Release, 5 Oct 2011
• A rising role for IT: McKinsey Global Survey results, McKinsey Quarterly, Dec 2011
• IDC Insights 2012 Predictions: The CIO Agenda, IDC Insights, 4 Jan 2012, in IT Governance and Executive Strategies. For the webcast (10 Jan), the registration link is at the foot of the page.
• Register and download 2012 Mobility Predictions: A Year of Living Dangerously, Yankee Group , Dec 2011
• Predicts 2012: Gartner; summary at Infosec Island, Peter Galen, 3 Jan 2012
• IBM the next 5 in 5, see also Basex Tech Watch
• 10 Mega Business Trends To Watch For In 2012, Ray Wang, constellation