Webinar recording available

Thanks to Duncan Chapple of Lighthouse for sharing and hosting yesterday afternoon’s webinar. Anyone who couldn’t get to the session can reach the material through the link below. Thanks to attendees as well, for some interesting questions!

Click here for the recording hosted by DimDim (Flash Player is needed). Please be assured that the sound quality isn’t due to your PC: I was recovering from a heavy cold!

For more background information, see the original post Free webinar: “Managing the Insight Services Portfolio, From the Panic Cycle to effective delivery” (16 Nov); or contact me to discuss an engagement

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